Interview Manager: Self-service configuration

Tailor Interview Manager to your scheduling process

Interview Manager includes several settings that administrators can configure directly in Enterprise without submitting a Service Request. Using self-service configuration, you can:

• Control which interview methods are available to users.
• Configure Outlook Calendar Invite Notifications.
• Include video conference links in interview notifications.
• Customize Interview Manager Advanced Notification Templates.

This article explains how to configure these settings.

Why it matters

Self-service configuration helps organizations:

• Adapt Interview Manager to their interview scheduling process.
• Support different interviewing practices and communication requirements.
• Reduce reliance on implementation support for routine configuration changes.
• Maintain greater control over interview scheduling and communication settings.
• Respond more quickly to changing business needs.

Who it's for

This article is intended for:

• Client Operations Managers (COMs).
• System administrators.
• Program office users responsible for Interview Manager administration.
• Users who manage Interview Manager communication templates.

How it helps

Self-service configuration enables you to:

• Activate or deactivate interview methods.
• Configure Outlook Calendar Invite Notifications.
• Add video conference hyperlinks to interview communications.
• Customize Interview Manager Advanced Notification Templates.
• Manage Interview Manager settings directly in Enterprise.

Available self-service configuration options

Interview Manager supports the following self-service configuration activities:

Some Interview Manager capabilities must be enabled before their related configuration settings become available. Examples include:

• Multiple interview rounds
• Candidate attachments in interview notification emails
• Displaying attendee usernames and names during interview scheduling
• Microsoft Outlook integration
• Google Calendar integration

See About Interview Manager to learn more.

Manage interview methods

Administrators can control which interview methods are available to users when scheduling interviews.

Supported interview methods include:

• Phone
• BlueJeans©
• Cisco Webex®
• Google Hangouts™
• LogMeIn® GoToMeeting®
• Microsoft Skype®
• Microsoft Teams®
• Zoom©

TIP: Interview methods can be activated or deactivated, but existing interview methods can't be renamed, deleted, or replaced.

Activate or deactivate an interview method

TIP: You can activate or deactivate multiple interview methods simultaneously.

1. Select Preferences > VMS Settings > Contingent Staffing. A Contingent Staffing page displays.
2. Select Interview Manager Settings. An Interview Manager Interview Type List page displays.
3. Optional. Use the Interview Type field and Search to locate an interview method.
4. To activate an interview method:
   1. Locate the interview method.
   2. Select Activate.
   3. Select OK to confirm.
5. To deactivate an interview method:
   1. Locate the interview method.
   2. Select Deactivate.
   3. Select OK to confirm.

Configure Outlook Calendar Invite Notifications

Outlook Calendar Invite Notifications automatically create calendar events for interview participants after an interview time is accepted.

Enable Outlook Calendar Invite Notifications

1. Select Preferences > VMS Settings > Contingent Staffing. A Contingent Staffing page displays.
2. Select Interview Manager Settings. An Interview Manager Settings page displays.
3. Select Edit.
4. From Add Candidate Attachments during Interview Creation, select No.

   What this does: Prevents candidate attachments from being included when creating an interview.

   Why this matters: Candidate attachments aren't supported when generating Outlook Calendar Invite Notifications.

5. From Enable Enhanced Outlook Calendar Invite Notification, select Yes.

   What this does: Enables Outlook Calendar Invite Notifications.

   Why this matters: Accepted interviews automatically generate Outlook calendar invitations for participants.

   

6. Select OK.
7. Verify that the Interview Manager - Interview Accepted Advanced Notification Template is active.

Include video conference hyperlinks in notifications

Video conference hyperlinks can be added to interview notifications and calendar invitations for supported video conference interview types.

Enable video conference hyperlinks

1. Select Preferences > VMS Settings > Contingent Staffing. A Contingent Staffing page displays.
2. Select Interview Manager Settings. An Interview Manager Settings page displays.
3. Select Edit.
4. From Video Conference Hyperlinks in Notifications, select Yes.

   What this does: Adds clickable video meeting links to interview communications.

   Why this matters: Participants can join video interviews directly from notification emails or calendar invitations.

   

5. Select OK.

Customize Interview Manager notification templates

Advanced Notification Templates (ANTs) control interview-related email notifications generated by Enterprise.

Available Interview Manager templates include:

Update an Interview Manager notification template

1. Select Preferences > VMS Settings > Client Communications. A Client Communications page displays.
2. Select Advanced Notification Templates. An Advanced Notification Template List page displays.
3. From the Template list, select the Interview Manager template you want to modify.
4. Select Edit.
5. Update the template as needed, including:
   • Body
   • Body Template Field Visibility
   • Other available template settings
6. Select OK.

The changes are automatically applied to future Interview Manager email notifications.