I see "Unable to locate active assignment". What does that mean?
This message indicates that your account is not currently linked to an active assignment. As a result, you may be unable to submit timesheets or perform assignment-related activities until the issue is resolved.
Your supplier, manager, MSP, or program administrator can review and update your assignment information so you can continue working in Beeline.
Why does this happen?
This message may display when:
- Your assignment has ended.
- Your assignment has not yet been activated.
- Assignment information was recently updated.
- Your account is linked to the wrong assignment.
- Assignment data requires administrative review or correction.
How to fix it
- Open your timesheet and attempt to submit it.
- If you receive the Unable to Locate Active Assignment message, stop and do not submit the timesheet.
- Verify that you are currently assigned to an active project or assignment.
- Contact the person or team responsible for managing your assignment.
- Ask them to verify that:
- Your assignment is active.
- Your assignment is correctly associated with your account.
- Any recent assignment updates have been completed.
- Once your assignment has been reviewed or updated, return to your timesheet and try submitting it again.
⚠️ Beeline Support may not be able to activate, modify, or assign work assignments. Assignment updates are typically performed by the organization responsible for managing the assignment.
Who should I contact?
The appropriate contact depends on how your organization manages assignments.
| If you are... | Contact... |
|---|---|
| A contractor working through a staffing supplier | Your Supplier Administrator or staffing agency representative |
| A worker managed through an MSP program | Your MSP contact or program administrator |
| A hiring manager or client-managed user | Your Workforce Administrator, Program Office, or assignment owner |
| Not sure who manages your assignment? | Contact the person who originally provided your Beeline access or your primary business contact |
Not sure who to contact?
Start with:
- The person who helped you get access to Beeline
- Your hiring manager
- Your primary business contact
- Your organization's workforce or staffing program administrator
They can direct you to the appropriate team.
Example
"I can log in and access my timesheet, but I receive an 'Unable to Locate Active Assignment' error when I try to submit."
Your account may not be associated with an active assignment. Contact the person or team responsible for your assignment and ask them to verify that the assignment is active and correctly linked to your account.
Still need help?
| If your issue is related to... | Contact... |
|---|---|
| Assignment activation or status | Your Supplier Administrator, MSP contact, or assignment owner |
| Assignment information is incorrect | The person or team responsible for your assignment |
| Missing project or assignment access | The person who manages your Beeline access |
| Not sure who to contact | Your hiring manager or primary business contact |
Related articles
| Persona All users | Modules Cross-platform | Documentation release Beeline Enterprise | Q2 2026 | Feedback? Email us: |