I can’t submit timesheet (timecard)

I can't submit my timesheet. What should I check?

Timesheet submission issues can occur for several reasons, including assignment problems, missing information, timesheet locks, budget restrictions, or permission-related issues. Reviewing the error message and following the steps below can help identify the cause and determine the appropriate next steps.

Common Causes

• Missing or inactive assignment
• Incorrect project configuration
• Required fields not completed
• Timesheet locked by an automated process or import
• Budget or spending limits have been reached
• Missing permissions or access restrictions

How to Fix It

• From your dashboard, go to the Timesheets section and select your current timesheet.
• Review all required fields and confirm they are completed correctly.
• Verify that you are linked to an active assignment or project.
• Select Submit.
• If you cannot submit your timesheet, review any error message displayed and then review the corresponding troubleshooting section below:
  • Locked by Import User
  • Budget or Spending Limit Errors
  • Permission or Access Errors
• Verify that:
  • Your assignment is active.
  • Your project information is correct.
  • All required fields have been completed.
  • Your account has the permissions required to submit timesheets.
• If your timesheet was recently updated through an import or administrative process, contact your staffing supplier, MSP, or program administrator to determine whether the timesheet must be unlocked or reprocessed before it can be submitted.
• If you have completed these steps and still cannot submit your timesheet, contact the appropriate team using the guidance in Who Should I Contact?

Common Error Messages

If you're unable to submit your timesheet after completing the steps above, review the error message you received and use the corresponding troubleshooting guidance below.

Locked by Import User

This message indicates that the timesheet is currently controlled by an automated process or administrative import and cannot be edited, submitted, or modified until it is unlocked or reprocessed.

What to do:

1. Contact your staffing supplier, MSP, or program administrator.
2. Ask them to review the timesheet status.
3. Request that the timesheet be unlocked or reprocessed if necessary.

Budget or Spending Limit Errors

In some cases, timesheets cannot be submitted because entering additional time would exceed an approved budget, work limit, or project restriction.

What to do:

1. Review the error message displayed during submission.
2. Contact your manager, staffing supplier, or program administrator.
3. Ask them to verify whether budget restrictions or spending limits are preventing submission.

Permission or Access Errors

You may be unable to submit a timesheet if your account no longer has the permissions required to complete timesheet activities.

What to do:

1. Verify that you can access your assignment and timesheet.
2. Contact the person responsible for managing your Beeline access.
3. Ask them to confirm that your account includes the required permissions.

Common scenarios

Example 1: Locked by Import User

"My timesheet is complete, but I receive a 'Locked by Import User' error."

Contact your staffing supplier, MSP, or program administrator. They may need to unlock or reprocess the timesheet before changes can be made.

Example 2: Budget Restriction

"I entered my time, but the system will not let me submit it."

Contact your manager or program administrator and ask them to verify whether a budget restriction, spending limit, or approval rule is preventing submission.

Example 3: Assignment Issue

"My timesheet is missing or I cannot find my assignment."

Contact the person responsible for your assignment and verify that your assignment is active and correctly associated with your account.

Example 4: Permission Issue

"I can view my timesheet, but I cannot submit it."

Contact the person responsible for managing your Beeline access and ask them to verify that your account has the required permissions.

Example 5: Assignment Ended

"I can access my timesheet, but I can no longer enter or submit hours."

Your assignment may have ended or become inactive. Contact your manager, staffing supplier, or assignment owner to verify your assignment status.

Who should I contact?

⚠️ Beeline Support may not be able to unlock, reprocess, or modify timesheets that are controlled by client, supplier, or MSP workflows. These actions are typically performed by the organization responsible for the assignment or staffing program.

The appropriate contact depends on the cause of the timesheet issue. Use the table below to identify the team responsible for resolving the problem.

Not sure who to contact?

Start with:

• The person who helped you get access to Beeline
• Your hiring manager
• Your primary business contact
• Your organization's workforce or staffing program administrator

They can direct you to the appropriate team.

Still Not Working?

Still Need Help?

If you have completed the troubleshooting steps in this article and still cannot submit your timesheet, contact the person or team responsible for your assignment, staffing program, or Beeline access for additional assistance.

Related articles

• How to enter hourly time
• How to enter monthly time
• What does “Unable to locate active supplier assignment” mean?
• Account inactive issues