Fixing authenticator app issues

Which authenticator app should I use?

Supported MFA authenticator apps for Beeline account setup

Beeline works with several common authenticator apps, including Microsoft Authenticator, Google Authenticator, and Authy. You can choose whichever works best for you. All work in a similar way and are supported.

Supported apps

‌Web browser extension examples‌

• Apple® Safari® built-in Two-Factor Authenticator

• Google© Chrome© Authenticator with Authenticator.cc

• Microsoft® Edge® with Authenticator.cc

• Mozilla© Firefox© with Authenticator.cc

‌Mobile app examples‌

• Microsoft® Authenticator

• Google© Authenticator

• Twilio Authy©

• Auth0 Guardian

• Cisco© Duo

• LogMeIn LastPass© Authenticator

How to set it up

1. Download an authenticator app such as Microsoft Authenticator, Google Authenticator or Authy
2. Go to the login page and begin signing in
3. When prompted, scan the QR code shown on screen
4. Enter the code generated by the app to complete setup

If setup doesn’t work

• Try scanning the QR code again
• Make sure your device time is synced

Related articles

• Why is my authentication code not working?
• What should I do if I can’t complete the Secure My Account step?